Chime Requirements

System Requirements

• 64-bit Windows Server: 2008 R2, 2012, 2012 R2
  • Server 2008 R2 requires Desktop Experience feature to be installed
  • Server 2012/2012 R2 requires Media Foundation feature to be installed
• Application cannot be installed on the same server hosting Lync^®. Application will conflict with Lync^® settings.
• Connection to Microsoft SQL Server. The application supports full SQL Server or SQL Express Edition
  • Account with create access to SQL server (for building and updating the Chime database)
  • Account with read\write access to Chime database
    • The application supports both SQL and Windows server authentication options.
    • Note: For optimal performance, Chime and SQL Server should be in the same physical site.
• Read Access to Windows Active Directory

Chime 2.0 (Self hosted) with Lync^® On-Premise support

• .NET Framework 4.5.1+
• UCMA 4.0
• SQL Server 2008 R2+ (SQL Express, Standard, Enterprise...)
• 1 Lync^®/Skype for Business^® account for Web Client
• 1 Lync^®/Skype for Business^® account per queue for dispatcher

Chime 2.0 (Self hosted) with Office 365 support

• .Net Framework 4.5.1+
• UCMA 4.0
• SQL Server 2008 R2+ (SQL Express, Standard, Enterprise...)
• Office 2013 Lync^® (Lync^® 2013 Basic cannot be used)/ Office 2016 Skype for Business^®
• 1 Office 365 Skype for Business^® account for Web Client*
• 1 Office 365 Skype for Business^® account per queue for dispatcher*

*Lync^® Online Plan 2 and Microsoft Office 365 with Lync^® Plans are supported

Hardware Recommendations

The following are the recommended hardware configurations for Chime for Lync^®