Help your employees where and how they want to communicate with single-click chat access to help desk support app from the Microsoft Teams.
Eliminate staff frustration due to long wait times, multiple escalations, and language barriers.
Connect with your help desk agents anywhere in the world using Office 365, web chat, and Microsoft Teams. Use your
existing 0365 tenant, Azure AD, and other services to deploy your global service desk.
Your service desk agents can use their MS Teams client or a web client UI and they have immediate access to language translation, chat escalation, chat history,
and other helpful tools.
your internal service desk with our intuitive user interfaces and a collection of over 50 charts and
reports. Track ASA, inbound chat traffic, agent productivity, and help employees be more productive with a fast and efficient service desk.