AI Chat Service With Ticketing Integration

Enhance Chat Workflow with ServiceNow Integration

Streamline chat based support with ServiceNow Ticket listing. Configure, search incidents, and leverage JavaScript API calls for efficient customer support. Our chat platform can display a list of open, or recent, tickets for employees.

Improve Ticket Management with Cherwell Integration

Efficiently fetch and associate Cherwell incidents with chat sessions. Configuration and JavaScript helper methods streamline support workflows.

Use our chat platform to allow employees to quickly check on the status of a ticket, connect with an agent, or quickly create a new ticket.

Leveraging Solarwinds for Streamlined Ticket Management

Seamless access and management of Solarwinds tickets in chat sessions. Three key pipeline actions enhance incident tracking and resolution.

JIRA Collaboration Made Simple

Effortlessly fetch and link JIRA incidents to chat sessions. Customize workflows, access ticket data, and streamline customer support with JavaScript API calls.

Maximize Support Efficiency with Invgate's Integration Solutions

Seamlessly create new tickets mid-chat, incorporating session details and transcripts for streamlined incident reporting and tracking.

Enhance Support with the Ticketing Agent Extension

Enable agents to easily access past and ongoing tickets for incoming users, facilitating informed responses and faster incident resolutions. Maximize efficiency by leveraging valuable background information on prior issues.