Integrate your Helpdesk with Microsoft Teams

Increase help desk productivity with Microsoft Teams

Corporate Global Help Desk using Microsoft Teams®

your employees where and how they want to communicate with single-click chat access to help desk support from the Microsoft Teams UI. Eliminate staff frustration due to long wait times, multiple escalations, and language barriers.
enables your help desk and support operations. Click to chat integrated within Microsoft Teams helps achieve higher first call resolution rate and easy issue escalation resulting in faster case resolution putting employees back to work.
your service desk with our intuitive Manager and Reviewer user interfaces and a collection of over 70 charts and reports. Help employees be more productive with a fast and efficient help desk.
employees with your help desk quicker than ever with widgets integrated into the Microsoft Teams UI and click to chat build into the Teams app they already use for calls, meetings, and presentations.