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- « Release Notes
- Chime v1.1.1185
Chime v1.1.1185
(June 13, 2014)
Main New Features:
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Ability to enable service desk operations with Lync 2013®
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Live monitoring of service desk traffic and a system and queue level
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Real-time monitoring of trending keywords at a queue level
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Ability to create queues to route help requests