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Releases:

  • v2.6.9605 (March 27, 2018)

Details:

  • Fix the condition which allowed an agent to receive 3 chats
  • In the case where a disabled agent is removed from a queue and then added back, make sure to honor their previously disabled state
  • When a queue is restarted, make sure to sync all active chat counts
  • Clean up any active chat sessions when stopping queues
  • Increase the timeout value for a queue to shutdown properly
  • Zero out any cached values (such as number of guests waiting) when we start and stop a queue