The Wise Enterprise

Use Microsoft Lync®/S4B to connect customers with your inside sales team.

Chime in, Get Help - Service Desk using Microsoft Lync®

"Our first-call resolution rate increased by 85%, and our issue resolution time dropped significantly, where issues that had been taking 24 hours to resolve are now being closed in under 5 minutes."
Global Pharmaceutical, Director of IT Support Services.
your customers where and how they want to communicate with single-click chat access to your inside sales team. Eliminate customer frustration due to long wait times, multiple escalations, and language barriers.
your sales and support organization. Transform inside sales agents into heroes with expert answers for improved customer service and sales escalation resulting in improved customer support and higher close rates.
your agent productivity and knowledge base with multiple concurrent chat sessions handled and resolved. Connect with more customers using fewer resources and improve sales performance.
and bring Chime to life in around 30 minutes leveraging your Skype for Business® environment. Minimize impact on your resource-constrained sales team.