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The Wise Enterprise

Skype for Business® represents the next generation of Lync® in the enterprise, and Chime can help you make the most of it

Chime in, Get Help - Help Desk Software using Skype for Business®

“Our first-call resolution rate increased by 85%, and our issue resolution time dropped significantly, where issues that had been taking 24 hours to resolve are now being closed in under 5 minutes."
Global Pharmaceutical, Director of IT Support Services.
Evolve
with our experience developing enterprise level solutions. Instant Technologies has previously supported Microsoft LCS, OCS, and Lync® platforms. We�ve brought our expertise to the next generation with Skype for Business®.
Empower
your service desk and support operations with our click-to-chat application. Transform agents into heroes with expert answers. Chime can result in higher first call resolution rates and fewer escalations for more efficient operations.
Optimize
your level of service with help desk chat support using Skype for Business®. Chime brings Skype for Business® to life for maximum productivity. Concurrent chat sessions and lower average speed-to-answer times will bring your customer service to new heights
Install
and bring Chime to life in just 30 minutes leveraging your existing Skype for Business® environment. Minimize impact on your resource-constrained professional IT service desk staff.