your employees where and how they want to communicate with single-click chat access to help desk support from the Slack UI.
Eliminate staff frustration due to long wait times, multiple escalations, and language barriers.
your service desk with bot framework to manage more cases with fewer resources and lower average speed-to-answer times.
use bots to get additional information from employees or resolve their quesitons without them waiting.
enable your service desk and support operations. Transform agents into heroes with expert answers for higher
first call resolution rate and easy issue escalation resulting in faster case resolution putting employees back to work.
and bring Chime to life in around 1 hour leveraging your Slack environment.
Minimize impact on your resource-constrained professional IT Service desk staff.
